Business Process Analyst - Intern (Finance)
About Howmet Aerospace
Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at www.howmet.com/esg-report .
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Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.
If you need assistance to complete your application due to a disability, please email TalentAcquisitionCoE_Howmet@howmet.com
- Working toward a bachelor's degree in computer science, Information Management, or related subject.
- Practical experience as gained through information technology or computer coursework.
- Sophomore, Junior or Senior standing
- 3.0 GPS
- Enthusiastic interest in learning and effectively applying new technologies for problem solving.
- Must possess effective verbal and written communication skills.
- A basic understanding of programming standards is a plus.
- Demonstrated knowledge of programming languages is a plus.
The primary function of the Business Process Analyst Intern will be to provide first level support of SAP and/or reporting technologies such as PowerBI, as well as other applications within the HSS Business Unit. The candidate may grow their IT expertise in the technologies that provide the computing environment to the BU. The candidate may interact with Application end users but will primarily work as part of the IT support groups to continuously improve the Application functionality within the various Howmet Engineered Structures locations. The position requires a base knowledge of programming fundamentals as acquired through an Information Technology or comparable curriculum and a desire to learn other applications and IT technologies.
Major Activities/Key Challenges
- Monitor Ticket System to ensure customer issues are resolved in a timely fashion.
- Interact with customers to obtain details for issues and requests.
- Provide support for SAP and other Purchased and Custom Applications
- Works with interdepartmental groups to communicate user requirements and resolve user issues.
- Maintain user level documentation and training materials for follow up support of the key business processes
- Creates functional and technical specifications for change requests as necessary.
- Works with other team members to acquire cross functional knowledge transfer and provide backup capabilities.
- Provide business process support as the IT solution dictates
- Basic IT technical support which could include development and/or configuration activities
