Senior Web Content Technical Analyst (Information Technology)

Company

Federal Reserve Bank of Chicago

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service. FRFS operates as a fully integrated organization with groups dedicated to operations, technology, product and industry engagement, enterprise services, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.

We seek leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

Your Responsibilities

• Participates in day-to-day operations of Federal Reserve public website(s) and related third-party websites, including building out HTML content, CSS enhancements, troubleshooting, and ensuring adherence to relevant standards and guidelines.
• Coordinates across marketing and business areas to solicit, edit, and produce online content; maintains subject matter expertise necessary to facilitate this process.
• Manages special projects including assigning and providing work direction to teams of Fed staff and/or external consultants.
• Provides editorial guidance for online content generated by the Fed as well as a diverse group of department initiatives, ensuring adherence to relevant standards and guidelines.
• Partners with technical and non-technical staff to provide training and support for users of relevant content management system, applications, and content processes.
• Works closely with supervisor to develop and implement web strategy, content management improvements, and other web projects to meet the needs and expectations of internal and external audiences and forward the department`s communication strategies and goals.
• Actively contributes to department compliance with Federal Reserve Financial Services, Bank, District and System processes including those managed by Information Security and Audit
• Maintains a high level of expertise with current and emerging web technology, practices, and procedures.
• Participates in System web projects, work groups, and attends System meetings and conferences.

Your Background

• Bachelor's Degree or equivalent experience 3 to 5 years professional experience
• Experience in information architecture, web design, content management systems, usability testing, and authoring and publishing web content

• Familiarity with HTML, CSS, JavaScript and other web-oriented technologies
• Familiarity with web content management systems
• Familiarity with analytical tools
• Familiar with web accessibility standards
• Familiarity with style guides
• Ability to work on multiple, deadline-driven projects in a collaborative environment
• Excellent writing, communication and customer service skills

What we offer:

• Comprehensive benefits package include medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria
• A continuous learning environment with opportunities to gain new skills and grow your career

Additional Requirements:

• This is a hybrid position requiring a minimum of two days per week in office.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
• Candidates that live near one of our Reserve Bank locations will be provided some work from home flexibility. Rules for hybrid work arrangements differs from Bank to Bank and should be discussed during the interview process.
• This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well.
• As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities, and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

The expected starting salary range for this position is between $95,200 and $140,000 annually in addition to annual performance-based discretionary bonuses. Final salary and offer are determined by the applicant's relevant experience, skills, internal equity, and geographic and other market data.  

The Chicago Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.chicagofed.org/careers/thebenefits

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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