Employee Service Representative (Finance)

Salary Range: $48,000 - $50,000 Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.PRIMARY JOB FUNCTION(S):

• Provide employees with timely, accurate responses to inquiries regarding HR policies, procedures, processes, and benefits via telephone or in writing using some judgment and in accordance with approved processes
• Provides excellent customer service to all Chimes staff in order to support a positive experience for them during the interaction
• Processes HR Transactions accurately based on research, employee specific information and process rules
• Processes all personnel changes in HRIS system, ULTIPRO including new hire data, employee transfers, promotions, salary changes, status changes, address changes, terminations, open enrollment for benefits, etc...
• Collaborates with Shared Services Manager to update documentation regarding processes and procedures
• Provides auditable records and appropriate documentation of employee interactions
• Gathers appropriate information and identifies areas that need further research; works with subject matter experts and manager to respond back to employee with final answer

REQUIREMENTS: 3-5 years

• UltiPro experience is a PLUS!
• MS Office experience
• Basic Computer skills
• Excellent Customer Services experience
• Call Center or phone service experience a plus

EDUCATION/EXPERIENCE:AA degree (2 years of college) in Human Resources or a related Field. Formal working knowledge and experience that would be equivalent to the level of education in lieu is accepted as well.NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified under Education and Experience.What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Company Match
• Transportation Subsidy
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.#cmd410