1406 Epiq Global Business Transformation Solutions, LLC
Senior Technical Support Analyst (Legal)
It's fun to work at a company where people truly believe in what they are doing!
Job Description:
We are seeking a skilled and dedicated IT Technical Support Staff to join our local office team. The ideal candidate will respond to, investigate and resolve software and hardware problems of computer users by performing the following duties. They will work with the Service Desk and other IT technical support analysts in local offices to ensure requests are handled according to IT and firm standards. Records all requests in the firm's ticketing system and provides other status/information as requested by office and IT management.
Key Responsibilities (Other duties may be assigned as needed based on firm and technology changes.)
Education & Experience
Technical Skills
Additional Skills
Physical Requirements of the Position
Work Conditions
The Compensation range for this role is 29.07 to 34.08 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
#INDHP
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.