Bellman (Personal Services)

Job Summary:
Carefully and safely handle the luggage and baggage of the guest. Welcoming guest at the main entrance, and greeting them appropriately as per the time. Escort guests to their rooms and explain hotel facilities
Job Responsibilities/Duties:

Assist customers with loading/unloading luggage.Greet by/ Use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with customer base.Assist guests with dining and activity recommendationsTo effectively work in a team environmentKeeps lobby neat and tidyKeeps pool area clean and neat of trash and pool towelsMakes sure coffee and water throughout the day is fully stockedMaking sure guest requests are fulfilledKeeping lobby stocked with firewoodKeeping fire going and neat on cold days.
Basic Qualifications & Skills:

High school diploma or equivalentMust be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed

Desired Qualifications & Traits:

Proven teamworkProjects professional image that inspires trust and confidenceEnthusiastic and positive energy

Requirements:

Able to stand for long periods of time Ability to understand guest inquiries and provide responses in a courteous mannerAbility to focus on guest needsAbility to prioritize, organize and make good judgmentsAbility to work well under pressureAbility to exert physical effort in placing, removing guest luggage to and from guest room and moving guest luggage into or out of guest vehicle.Ability to remain stationary at assigned post for extended periods of time (Staging)Responsible, safe and courteous Ability to endure physical movements in performing job functionsAbility to work in variable weather conditions Ability to ensure security of vehicles and ranch propertyAbility to maintain confidentiality of guest and ranch informationAbility to perform assignments with minimal supervisionAbility to work cohesively with coworkers as part of a team