Staff Analyst - Facilitator & Instructional Designer (Project Management)

Salary Range: $39.26 - $56.65 hourly

SUMMARY

The LA Health Services Leadership Development Program (LDP) plays a key role in achieving the unique mission of LA County Health Services by developing the leadership capabilities of the 2,300 managers and supervisors who lead frontline teams providing care and services to our patients every day. LDP's approach is that we drive results and success by valuing and investing in people. Through our innovative leadership and learning programs, the LDP advances our mission at LA Health Services by developing and empowering managers to lead their teams to achieve healthcare excellence on behalf of our patients and communities. This comprehensive approach sees learning as continuous and enables us to achieve sustainable results by helping leaders apply and practice new skills on the jobs with their teams. This includes in person workshops that bring together managers from across the organization for learning and skills practice through a variety of instructional design methods, as well as providing them follow up resources, tools, and experiences to support sustainable practice of workshop learnings on the job.

ESSENTIAL FUNCTIONS

• Facilitate in-person and virtual LDP workshops for managers including the TOP, Momentum, TOP LABS, and LEAP programs, as well as LDP Annual Alumni Reunions and team in-services
• Lead activities related to preparing for, executing, and following up on LDP workshops
• Develop curriculum and instructional design for LDP workshops and other learning supports
• Collect, analyze, and report on program and learner data
• Partner with, engage, and support the LDP Leadership Faculty community
• Build and maintain positive relationships with project stakeholders, including program partners and the LDP alumni community, and be responsive to changes of their needs and expectations
• Coordinate with collaborate with colleagues to ensure that all parties are on track with project requirements, deadlines, and schedules
• Use and continually develop team competencies that meet and exceed team standards
• Report and escalate issues impacting program outcomes to management as needed
• Perform other related duties as assigned

JOB QUALIFICATIONS

Four years of experience with facilitation, instructional design, or other activities related to adult learning.

Education/Experience

• A bachelor's degree in social work, Psychology, Human Services, Education, or a related field is preferred

Certificates/Licenses/Clearances

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Successful clearing through the Live Scan process with the County of Los Angeles

Other Skills, Knowledge, and Abilities

• Experience working on projects where business problem, opportunity, and solution may be unclear.
• Excellent written and verbal communication skills, including the ability to express technical concepts clearly to both technical and non-technical audiences.
• Experience developing technical requirements.
• Ability to work with business partners within one or more business process to align technology solutions with business strategies.
• Strong project management and relationship building skills.
• Ability to learn quickly and adapt to shifting priorities.
• Comfort working with technology and data systems and learning new platforms.
• Skill in conducting interviews and facilitating group meetings.
• Strong listening, negotiation and conflict resolution skills.
• Excellent priority and time management

PHYSICAL DEMANDS

Stand: Frequently

Walk: Frequently

Sit: Frequently

Handling: Occasionally

Reach Outward: Occasionally

Reach Above Shoulder: Occasionally

Climb, Crawl, Kneel, Bend: Occasionally

Lift / Carry: Occasionally - Up to 50 lbs

Push/Pull: Occasionally - Up to 50 lbs

See: Constantly

Taste/ Smell: Not Applicable

Not Applicable = Not required for essential functions

Occasionally = (0 - 2 hrs/day)

Frequently = (2 - 5 hrs/day)

Constantly = (5+ hrs/day)

 

WORK ENVIRONMENT

General Office Setting, Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

See job description