Entry Level Service Advisor (Administrative)
We are seeking a motivated and customer-focused individual to join our team as an Entry-Level Service Advisor. In this role, you will be the liaison between customers and our service technicians, ensuring a smooth and efficient service experience. This is an excellent opportunity for someone looking to start a career in the automotive service industry, with opportunities for training and growth.
Why Fred Beans
At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for six years running. As a family-owned business with over 50 years of success, we're committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today!
What You'll Do
Greet customers in a friendly and professional manner
Listen to customer concerns and accurately document service needs
Provide service recommendations based on vehicle history and technician findings
Communicate effectively with service technicians to relay customer concerns
Keep customers informed of service progress and completion timelines
Prepare and explain repair orders and cost estimates to customers
Assist in scheduling service appointments and follow-ups
Ensure all customer interactions are handled with a high level of service and professionalism
Maintain knowledge of dealership services, promotions, and policies
Perform other duties as assigned by the Service Manager
Why You'll Love it Here
Company-Funded Training: We believe in developing our people. Last year, we invested over $600,000 in training and leadership programs to help our team members excel.
Competitive Pay: Earn between $16 and $18 per hour, depending on experience and performance.
Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to grow your career.
Work-Life Balance: Enjoy convenient hours Monday through Saturday--NO Sundays and flexible schedules for part-time positions
401(k) with Company Match: Plan for your future with a company that invests in you.
Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial.
Employee Referral Bonuses: Earn rewards for helping bring talented people to our team.
Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity.
Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health.
Perks and Discounts:
Discounts on vehicle purchases, parts, and services.
Membership to our AutoRewards program, saving you money at over 150 vendors.
