IT SPECIALIST - Monroe, OH (Finance)
Provide IT support for personnel on computer software, systems, and hardware issues. Monitor and troubleshoot LAN, PC, software, printer, and phone issues. Set-up and maintain PCs for associates and provide training as needed. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
- Proficient in Microsoft Office applications
- Strong computer skills including familiarity with networking, switches, routers, active directory, phones, and VOIP systems
- Ability to adjust to changing deadlines
- Strong analytical skills and ability to learn and apply new technology
- Ability to train others
- Excellent oral/written communication skills
- Detail oriented
Desired
- High School Diploma or GED
- Microsoft Certified System Administrator (MCSA)
- Microsoft Certification IT Professional (MCITP)- Setup, configure, monitor, and troubleshoot LAN, PC, software, and hardware such as printers, TC57s, WT6300s, conference room hardware, fuel systems and other production hardware
- Upgrade and install hardware/software
- Coordinate installation, maintenance and enhancement of personal computers, thin-clients, servers, and Local Area Network/Wide Area Network (LAN/WAN)
- Provide support for servers, networks, industrial thin client devices
- Provide training to new users and when introducing new systems and software applications
- Maintain network documentation and hardware/software inventory
- Grant user access in accord with policy
- Monitoring\testing of wan connections
- Maintain documentation, troubleshoot phone issues, and arrange for repairs for phone and other communication systems
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
