The Associate Account Executive, Non-Acute will be responsible for successfully positioning and selling HealthStream product bundles to both prospective and existing accounts within Non-Acute markets. The Associate Account Executive has primary responsibility for leading new business development (60%), existing account management (30%), and relationship expansion/management for assigned clients (10%). In this role, the Associate Account Executive seeks to align Non-Acute solution offerings with customer business objectives to increase HealthStream annual recurring revenue within their assigned accounts. The Associate Account Executive achieves these goals by executing on strategic territory plans with defined, measurable outcomes.
ESSENTIAL DUTIES OR RESPONSIBILITIES:
Attain New Order Value (NOV) targets
Attain annual revenue targets (ARR) as set by the sales organization
Create and execute on a territory sales plan to close new business opportunities
Execute on the retention and growth of assigned existing accounts
Prospecting to generate new opportunities within assigned accounts
Develop, maintain, and expand executive-level relationships
Maintain a pipeline of qualified, active opportunities and manage them to closure
Orchestrate internal and external resources throughout the customer lifecycle
Position HealthStream Non-Acute solutions through strategic value-based selling, business case definition, and ROI analysis
Provide accurate monthly and quarterly forecasting
Maintain a deep understanding of the defined Non-Acute market trends and the competitive landscape to effectively position HealthStream and its offerings
Establish a professional brand internally and externally by demonstrating with proficiency, all sales team competency statements
Qualifications
JOB SPECIFICATIONS:
A. KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:
Two years sales experience with a documented track record sales in highly competitive environments, selling to Non-Acute markets. Experience selling into Physician Offices, FQHC's, Ambulatory Surgery Centers, and Behavioral Health is a plus.
Minimum one year of healthcare technology experience, selling to C-suite and VP-level contacts
Minimum one year of New Business sales experience with a focus on acquiring new logos
Minimum one year of Account Management experience, retaining and growing existing accounts
Ability to work in a team selling environment.
Excellent customer service and communication skills (both verbal and written)
High level of integrity and professionalism, properly setting expectations bothinternally and externally
Comfortable in working independently in an empowering, fast paced, results oriented culture.
Existing relationships with consultants and healthcare executives within Non-Acute markets, specifically Physician Offices, FQHC's, Ambulatory Surgery Centers, and Behavioral Health is a plus.
B. SKILLS and ABILITIES REQUIRED:
Solid computer skills - Office Suite
Familiarity with CRM tools such as Salesforce
Excellent written and verbal communication skills
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to present and demonstrate complex solutions in a way that is compelling & easy to understand