IT Resource Manager II (Finance)
The IT Resource Manager II partners with Business Leaders, IT HR, and team members to communicate and facilitate business goals, programs, and processes in support of talent management. This position will use data to evaluate and plan for current and future resource needs, including but not limited to projects with significant business impact involving cross-functional teams. The IT Resource Manager serves as an advocate for employees and guides them on their career path and development within the organization. This is an intermediate level position responsible for understanding team dynamics and needs, assessing strengths and weaknesses, supporting team morale and resolving issues or conflicts.
ORGANIZATIONAL SUMMARY:
Located in the vibrant and diverse Tampa Bay region of Florida's gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg and Sarasota-Manatee. Rated as one of the top places to live in the U.S., Tampa Bay offers a high quality of life, year-round sunshine, and easy access to top-rated entertainment. USF is one of the nation's largest public universities, serving more than 50,000 students with an annual budget of $1.8 billon. Over the past five years, USF has been the fastest-rising university in the nation, public or private, on the U.S. News and World Report's list of best universities, which it ranks as the 44th best public university in America.
USF is proud to be an innovating partner within the Tampa Bay region, listed by Forbes as the top emerging tech city in the country.
USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services: Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies. For more information, please visit: Information Technology | University of South Florida (usf.edu)
ADDITIONAL INFO FOR APPLICANTS:
The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship.
USF offers GREAT BENEFITS to full time employees!!
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation Days
- Paid Sick Days
- 11 Paid Holidays
- Various Retirement Options , including 401K employer match
- Tuition Assistance (available for yourself, spouse, partner or dependent)
For more information about your total compensation package and other USF benefits, please visit: Work at USFMinimum Qualifications:
This position requires a Bachelor's degree and four years of related experience, including two years of supervisory experience. Eight years of related experience or a combination of education and experience may substitute for the Bachelor's degree. In all cases, at least four years of related work experience must include two years of supervisory experience.
Preferred Education/Experience:
- Experience in IT resource management within Agile or matrixed environments.
- Proficient in workforce tools (e.g., Oracle HCM).
- Familiarity with SFIA or other competency-based skills frameworks.
- Experience in career development, upskilling, or workforce planning initiatives.
- Experience in performance management and employee relations.
- Knowledge of Agile frameworks (e.g., SAFe, Scrum) and team dynamics.
Special Skills or Training:
Skills: Resourcing, Performance Management, Professional Development, Competency Assessment, Organization design and implementation, Workforce planning, Employee experience.The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
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Working at USF
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With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
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To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .
Contribute to planning and executing talent strategies that align workforce capabilities with organizational goals and objectives. Partner with relevant stakeholders to identify workforce needs, assist in talent development initiatives, and help implement solutions to address skills gaps.
Partner with relevant stakeholders to forecast workforce needs and assist in conducting skills gap analyses and helping establish a workforce plan that addresses both current and future demand.
Use workforce planning insights to inform resourcing decisions, ensuring optimal allocation and utilization of talent across projects and teams.
Leverage performance data to identify high-potential employees and guide succession planning and talent management initiatives.
Partner with leaders to provide budget recommendations for workforce planning efforts.
Partner with HR and relevant stakeholders to drive the recruitment and selection of top talent, ensuring that new hires have the skills and potential to contribute to the overall success.
Develop and manage the onboarding process to ensure that new team members are effectively integrated, have access to necessary resources, and understand expectations and organizational culture.
Monitor onboarding outcomes and work with the team to continuously improve the onboarding experience.
Partner with relevant stakeholders to define or update career paths, define assess performance goals and skill development.
Guide employees in setting SMART goals that align with organizational objectives, monitoring performance against agreed standards.
Provide regular feedback and coaching, setting clear expectations, conducting one-on-ones, quarterly reviews and annual evaluations.
Coach and guide employees through individual development plans to close skills gaps and support career growth, identifying and planning for ongoing learning opportunities, mentorship, and training resources.
Manage employee relations issues by addressing performance concerns, guiding improvement plans, and working with HR to facilitate offboarding or other corrective actions when necessary.
Implement strategies to enhance employee engagement and foster a positive work environment.
Actively monitor team morale, identifying potential issues early, and implementing corrective actions or escalating to resolve concerns.
Provide regular feedback, recognize achievements and performance to foster a culture of appreciation.
Partner with IT Resource Managers and Leadership to promote a positive organizational culture that reflects the values. Recommending and implementing improvements.
Implement action plans based on feedback and ensure that employees feel valued, supported, and motivated in their roles.
Establish and promote transparent communication channels within your team, ensuring that employees are consistently informed about organizational policies, changes, opportunities for growth and collaboration.
