Guest Services Agent (Personal Services)

Join the Emerald Coast Retreats Guest Services Team!
Are you ready to make a difference in the hospitality industry? Emerald Coast Retreats is seeking passionate individuals to join our dynamic Guest Services Team!

As a Guest Services Agent, youll be the first point of contact for our in-house guests and property management teams. You will play a vital role in fostering guest satisfaction by communicating effectively with guests, operations teams, and owner relations teams. Your responsibilities will include addressing maintenance requests, troubleshooting basic issues, and following up on tasks to ensure smooth operations. Youll be the key to providing real-time assistance to our guests and ensuring our operations teams have the information they need to swiftly resolve any issues.

If youre enthusiastic, service-oriented, and ready to be part of a thriving team, we want to hear from you! Join us at Emerald Coast Retreats and help create unforgettable experiences for our guests while building a fulfilling career.

As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. See the link below: AwayDay, LLC