Federal Reserve Bank (FRB)
UX Researcher (Creative Design)
Do you have an insatiable curiosity about human behavior? Do you obsess over how best to serve our community through inclusive websites and applications that are useful, usable, and desirable? Does the thought of researching and understanding user needs in enterprise scale products that address complex banking challenges catalyze your imagination and spark your curiosity? If so, we may have a job for you.
We are looking for a UX Researcher to support all aspects of user research to deliver top-notch user experiences. You will strive to deepen understanding and empathy around end users' needs for our stakeholders including product managers, designers, and developers, and you will ensure that UX activities are a priority throughout the software development lifecycle. You will seek and explore innovative approaches to improve experiences and engagement.
We empower our people to balance their life and work responsibilities. That's why we offer a flexible hybrid work model that allows you to collaborate with office colleagues on some days, and work from home on others.
What will you do?
As the UX Researcher, you are driven to put the user first in application and website development, and you will plan and deliver impactful studies that bring the voice of the user to life. You will use your broad expertise of user experience to determine research project approach; design and run research activities; analyze and interpret data; report results; and provide actionable recommendations to our business partners, application designers, and product teams. Specifically, you will:
Other Duties:
What do you need?
Desired Skills:
Base Salary Range for UX Analyst: Min: $87,600 - Mid: $113,600 - Max: $139,900 (Location: San Francisco)
Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with market data.
We offer a wonderful benefits package including: Medical, Dental, Vision, Pre-tax Flexible Spending Account, Backup Child Care Program, Pre-Tax Day Care Flexible Spending Account, Paid Family Care Leave, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and Retirement/Pension.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. The SF Fed is an Equal Opportunity Employer.
#LI-Hybrid
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.