Staff Assistant I - Contract and Relationship Management Unit (Administrative)

Salary Range: $21.11-$30.44 per hour

SUMMARY

The Department of Health Services (DHS), Plan Partnership and Payer Strategies team is currently hiring for a Staff Assistant I within its Contract and Relationship Management Unit. This role combines stakeholder management, project coordination, and the creation of essential materials to effectively communicate project updates and initiatives.

ESSENTIAL FUNCTIONS

• Act as a liaison between various stakeholders and internal teams to coordinate dissemination of information between DHS stakeholders, and state regulators, as well as contracted Health Plan partners as applicable.
• Develop and maintain effective communication with internal and external stakeholders.
• Plan, schedule, and coordinate project activities across multiple teams to ensure timely delivery of project milestones and objectives.
• Track and monitor project deliverables and timelines using tracking logs and project management tools.
• Collaborate with cross-functional teams to resolve any project issues or delays, ensuring smooth execution.
• Respond to and manage the needs of stakeholders in rapidly changing environments, demonstrating flexibility and problem-solving skills.

JOB QUALIFICATIONS

• Communication: Excellent verbal and written communications skills, adept at collaborating with various internal and external stakeholders.
• Time Management: Strong ability to prioritize tasks and manage deliverables, in addition to meeting deadlines consistently.
• Data and Project Coordination: Skilled in organizing, maintaining, and disseminating data/information.
• Adaptability: Ability to learn new and diverse material and adapt quickly based on business needs.

Education/Experience

• Experience in project coordination, which includes planning, scheduling, coordinating, and monitoring activities and deliverables using tracking log templates
• Experience developing a variety of stakeholder materials, including but not limited to data charts/reports, concise PowerPoint slides/stakeholder presentations, and staff training materials/guides

Certificates/Licenses/Clearances

• Successful clearing through the Live Scan and health clearance processes with the County of Los Angeles.

Other Skills, Knowledge, and Abilities

• Knowledge of Excel, Adobe Pro, Visio

PHYSICAL DEMANDS 

Stand: Not applicable

Walk: Not applicable

Sit: Frequently

Handling: Constantly

Reach Outward: Constantly

Reach Above Shoulder: Occasionally

Climb, Crawl, Kneel, Bend: Occasionally

Lift / Carry: Occasionally - Up to 10 lbs

Push/Pull: Occasionally - Up to 10 lbs

See: Constantly

Taste/ Smell: Not Applicable

Not Applicable = Not required for essential functions

Occasionally = (0 - 2 hrs/day)

Frequently = (2 - 5 hrs/day)

Constantly = (5+ hrs/day)

WORK ENVIRONMENT

General Office Setting, Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

See job description