Kroger
Reporting Analyst – Shared Services (Finance)
Desired
- Bachelor's Degree- Create reporting tools and processes that allow key stakeholders to clearly understand data that leads to informed business decisions
- Utilize tools and systems available to the CCOE to create and streamline user-friendly reporting
- Perform data analysis on employee performance, departmental performance, contact drivers, and other key data points as needed
- Ensure accurate and timely information is presented in CCOE reporting
- Maintain contact center databases as defined
- Demonstrate leadership within the team structure and activities
- Must be able to perform the essential job functions of this position with or without reasonable accommodation