Arthrex Manufacturing Inc
Supervisor - Customer Service - Pendleton, SC (Finance)
Arthrex Inc. is hiring a Supervisor - Customer Service to work at our Pendleton, South Carolina location to perform customer service department functions. This includes all matters relevant to the order processing of customer service orders and issues related to assisting customers in a timely manner. At least 5 years of customer service experience with increasing responsibilities or supervisory experience required. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Betterâ„¢.
Essential Duties and Responsibilities:
Education and Experience:
Knowledge and Skill Requirements/ Specialized Courses and/or Training:
Technical knowledge of products sold by the company and understanding of handling the products. Basic knowledge of medical terms relating to the products handled. Basic knowledge of marketing concepts and practices. Good phone skills in addition to the ability to multitask.
Machine, Tools and/or Equipment Skills:
Microsoft Word, Excel and Outlook required.
Reasoning Ability:
Ability to define problems, collect data, establishes facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Language and Communication Skills:
Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
Arthrex 2024 Benefits
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.