The UM Reviewer I applies professional clinical knowledge to review medical information to determine if requested treatment is medically necessary and appropriate to support the resolution of the claim.
Bachelor of Science in Nursing or related clinical degree preferred. Must hold an RN or RPT License.
Minimum of three (3) years diverse clinical experience or prior experience in managed care/workers compensation.
Possess clinical training and knowledge consistent with RN or RPT licensure
Ability to make independent clinical decisions within the scope of RN/RPT licensure.
Ability to work in an unstructured environment with staff located remotely throughout the country.
Must have strong written and verbal communication skills, as well as the ability to work well within a team environment.
Must have strong organizational skills.
Working knowledge of personal computers with the ability to use standard word processing software applications.
Must possess a current, professional Registered Nurse or Registered Physical Therapy License to practice as a health professional in a state or territory of the United States with a scope of practice that is relevant to the clinical area(s) addressed in the initial clinical review.
Current RN home state licensure in good standing without restrictions with the State Board of Nursing.
Uses clinical RN or RPT training and knowledge to render authorization decisions of medical necessity of requested medical treatment
Analyzes medical information and applies clinical knowledge and established criterion to facilitate the utilization review process
Researches, reviews and prepares medical information to present and collaborate objectively with Broadspire Peer Physicians in order to facilitate case resolution
Communicates with physician providers and physician peer reviewers, nurse case managers, claim examiners, attorneys, clients as necessary to clarify clinical/claim issues to facilitate the UR process
Independently makes decisions related to the management of each UR request based on clinical expertise, State/URAC/ Client requirements
Plans and organizes individual caseload to meet URAC and Jurisdictional regulatory requirements for timelines, notifications and documents
Utilized appropriate desktop resources to perform the utilization review process
Collaborates and communicates effectively to promote the integration of all Broadspire Departments and products through interdepartmental referrals and communications
Documents pertinent information in internal and external communications to support Utilization Management determinations and case resolution
Ability to be flexible to meet department expectations and/or business needs.
Perform other duties as assigned
Upholds the Crawford Code of Business Conduct at all times
Plans and organizes individual caseload to meet Massachusetts regulatory requirements for timelines, notifications and documents