Nicklaus Children's Health System
Client Support Technician III (Miami-Dade County) (Information Technology)
Job Summary
The Client Support Technician III is a senior-level role responsible for resolving complex technical issues, mentoring Tier I and II staff, and leading advanced IT projects. Reporting to the Team Lead of Client Support, The Client Support Technician II acts as the primary escalation point for high-priority incidents, ensuring exceptional service across the health system. Combines technical expertise with leadership to enhance team performance and support organizational IT goals.
Job Specific Duties
Minimum Job Requirements
Knowledge, Skills, and Abilities