Sr. Manager, IT Platform Delivery (Finance)
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking a highly experienced Sr. Manager, IT Platform Delivery located in Atlanta, GA.
The ideal candidate should possess extensive expertise in managing complex applications, including but not limited to CRM (Salesforce), ERP/Field Services, COTS, custom applications, and SaaS solutions.
ESSENTIAL JOB FUNCTIONS:
- Lead the delivery of projects and enhancements for a portfolio of applications in our sales and field services areas across all lines of business. The application portfolio includes SaaS solutions, COTs solutions and custom applications.
- Ensure alignment with organizational goals and technological innovation to enhance efficiency and competitiveness.
- Collaborate with executive leadership to define and implement the technology strategy for the application landscape.
- Align IT initiatives with business goals and drive innovation for enhanced user experience.
- Lead and mentor a team of IT professionals including project managers, developers, engineers, and analysts in a highly matrixed and outsourced environment.
- Foster a culture of collaboration, innovation, and continuous improvement.
- Work closely with cross-functional teams to translate business requirements into technical solutions.
- Collaborate for successful project delivery and alignment with organizational goals.
- Provide strategic oversight for application projects, including initiation, scope definition, resource allocation, and risk management.
- Monitor progress, manage dependencies, and ensure timely delivery.
- Develop change management strategies for introducing new applications, upgrades, and enhancements.
- Facilitate communication, training, and user adoption for seamless transitions.
- Manage relationships with software vendors, third-party partners, and stakeholders.
- Evaluate, select, and implement applications aligning with organizational goals.
- Collaborate closely with business stakeholders, project managers, architects, and technical teams.
- Align application delivery strategies with overall business goals and technology roadmaps.
- Drive initiatives for process optimization, best practices, methodologies, and tools.
- Deliver high-quality solutions and enhance the efficiency of the application delivery process.
- Stay informed about emerging technologies, industry trends, and best practices.
- Apply insights to drive innovation and enhance the organization's competitive advantage.
- Oversee end-to-end delivery process, from requirement gathering to post-implementation support.
- Ensure alignment of solutions with business needs, enterprise architecture and quality standards.
- Implement monitoring mechanisms to track application performance and identify optimization opportunities.
- Enhance application reliability, scalability, and efficiency.
- Establish quality assurance practices and compliance standards for application development and maintenance.
- Partner with regional Information Security leader to ensure adherence to security, regulatory, and data privacy requirements.
- Provide regular updates and reports on project status, delivery metrics, and performance.
- Communicate effectively with executive leadership and relevant stakeholders.
EDUCATION & EXPERIENCE:
- Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred.
- Proven management experience (8+ years) in IT application delivery, including managing ERP, CRM, COTS, Custom, and SaaS technologies.
- Strong understanding of application lifecycle management, including requirements gathering, solution design, development, testing, deployment, and support.
- Excellent leadership and team management skills with the ability to motivate and mentor a diverse team of technical professionals.
- Project management expertise with a track record of successfully delivering complex projects on time and within budget.
- Strong communication and interpersonal skills to effectively collaborate with business stakeholders, technical teams, and executives.
- Strategic thinker with the ability to align technology strategies with business goals.
- Proven experience in risk management and problem-solving, with the ability to navigate through challenges and uncertainties.
- Knowledge of ITIL and other relevant frameworks for IT service management is preferred.
- Demonstrated commitment to staying current with industry trends and emerging technologies.
- Knowledge of industry-specific compliance and regulatory standards is advantageous.
- Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred.
- Proven management experience (8+ years) in IT application delivery, including managing ERP, CRM, COTS, Custom, and SaaS technologies.
- Strong understanding of application lifecycle management, including requirements gathering, solution design, development, testing, deployment, and support.
- Excellent leadership and team management skills with the ability to motivate and mentor a diverse team of technical professionals.
- Project management expertise with a track record of successfully delivering complex projects on time and within budget.
- Strong communication and interpersonal skills to effectively collaborate with business stakeholders, technical teams, and executives.
- Strategic thinker with the ability to align technology strategies with business goals.
- Proven experience in risk management and problem-solving, with the ability to navigate through challenges and uncertainties.
- Knowledge of ITIL and other relevant frameworks for IT service management is preferred.
- Demonstrated commitment to staying current with industry trends and emerging technologies.
- Knowledge of industry-specific compliance and regulatory standards is advantageous.
TK Elevator is currently seeking a highly experienced Sr. Manager, IT Platform Delivery located in Atlanta, GA.
The ideal candidate should possess extensive expertise in managing complex applications, including but not limited to CRM (Salesforce), ERP/Field Services, COTS, custom applications, and SaaS solutions.
ESSENTIAL JOB FUNCTIONS:
- Lead the delivery of projects and enhancements for a portfolio of applications in our sales and field services areas across all lines of business. The application portfolio includes SaaS solutions, COTs solutions and custom applications.
- Ensure alignment with organizational goals and technological innovation to enhance efficiency and competitiveness.
- Collaborate with executive leadership to define and implement the technology strategy for the application landscape.
- Align IT initiatives with business goals and drive innovation for enhanced user experience.
- Lead and mentor a team of IT professionals including project managers, developers, engineers, and analysts in a highly matrixed and outsourced environment.
- Foster a culture of collaboration, innovation, and continuous improvement.
- Work closely with cross-functional teams to translate business requirements into technical solutions.
- Collaborate for successful project delivery and alignment with organizational goals.
- Provide strategic oversight for application projects, including initiation, scope definition, resource allocation, and risk management.
- Monitor progress, manage dependencies, and ensure timely delivery.
- Develop change management strategies for introducing new applications, upgrades, and enhancements.
- Facilitate communication, training, and user adoption for seamless transitions.
- Manage relationships with software vendors, third-party partners, and stakeholders.
- Evaluate, select, and implement applications aligning with organizational goals.
- Collaborate closely with business stakeholders, project managers, architects, and technical teams.
- Align application delivery strategies with overall business goals and technology roadmaps.
- Drive initiatives for process optimization, best practices, methodologies, and tools.
- Deliver high-quality solutions and enhance the efficiency of the application delivery process.
- Stay informed about emerging technologies, industry trends, and best practices.
- Apply insights to drive innovation and enhance the organization's competitive advantage.
- Oversee end-to-end delivery process, from requirement gathering to post-implementation support.
- Ensure alignment of solutions with business needs, enterprise architecture and quality standards.
- Implement monitoring mechanisms to track application performance and identify optimization opportunities.
- Enhance application reliability, scalability, and efficiency.
- Establish quality assurance practices and compliance standards for application development and maintenance.
- Partner with regional Information Security leader to ensure adherence to security, regulatory, and data privacy requirements.
- Provide regular updates and reports on project status, delivery metrics, and performance.
- Communicate effectively with executive leadership and relevant stakeholders.
