Rental Operations Manager (Sales)

Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide. We sell, rent and service a wide-variety of equipment Including Large and Small Construction Tractors, Forklifts, and Prime/Stand-by-Power Generation.

THIS POSITION IS FOR THE MODESTO/STOCKTON AREA.

QUALIFICATIONS REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists the Vice President on developing and executing a comprehensive business plan that includes strategies for revenue and profitability
• Analyze rental fleet data to improve utilization, increases rates and manage fleet needs
• Documents and updates CAT Rental procedures
• Sets clear expectations for the branch managers and employees to meet CRS overall
• Works with Branch Managers on coaching Sales Reps to meet their
• Work with each Branch Manager in developing a sales strategy for each individual stores
• Assists Branch Manager with monthly inventory and reconciliation process
• Leads monthly financial review of the division and
• Rides with rental sales reps, as needed, to help develop their territory management, sales skills, call penetration and diversity, and developing large projects and
• Attend quarterly branch sales meetings to discuss key strategies, problem accounts, pricing
• Develop, implement, and maintain comprehensive training programs for all CRS employees on systems, processes, product knowledge and sales techniques.
• Ensures consistency across all stores rental counters and promote teamwork
• Assists Vice President and the Inventory Manager (IM) on annual fleet plan, Cat and allied purchases, and rental barometer reporting.
• Provide solutions to operational issues to the Vice President when they come up so long term fixes can be implemented.
• Travel to the various Cat rental stores as often as needed to ensure success utilizing a standardized approach.
• Responsible for working with Branch Manger on all aspects of facility and
• Other duties as assigned

SKILLS & ABILITIES

• Teamwork - Exhibits objectivity and openness to other views, gives and welcomes feedback and contributes to building a positive team environment.
• Communication – Understands when to use written and/or verbal communication to be most effective. Utilizes active listening skills.  Writes clearly and informatively, edits work for spelling and grammar, presents numerical data effectively, able to read and interpret written information.  Able to edit subordinates writing for clarity. Uses appropriate verbal communication for one on one and small groups and able to present to larger groups with ease and clarity.
• Quality - Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality.
• Accountability - Accepts responsibility for mistakes or problems; maintains ownership of assigned tasks.
• Attitude - Demonstrates a positive attitude and supports the organization's mission, vision and core values.
• Safety and Security – Observes and looks for ways to enhance safety and security procedures.
• Accurate - Ability to perform work accurately and thoroughly.
• Analytical Skills - Ability to use thinking and reasoning to solve complex problems and to assist others in problem solving.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Customer Oriented - Ability to enhance customer satisfaction through one on one interaction, to coaching others to developing better systems and ways within the confines or company resources.
• Detail Oriented - Ability to pay attention to the minute details of a project or task and the division.
• Organized - Ability to maintain a system that allows for ease of tracking and assisting multiple people and tasks on a regular basis.
• Technical – Office Excel, Word, Powerpoint

SUPERVISORY RESPONSIBILITIES

Directly supervises the Branch Managers for select Cat Rental Division locations.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include following organizational policies, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION AND/OR EXPERIENCE

Bachelor's degree preferred with a minimum of five year's rental business and rental products experience. Leadership and teamwork are critical. 

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a valid California driver's license and a clean DMV driving report.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee frequently is required to stand, walk, use hands and fingers, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

COMPENSATION

Wage Range: $100,00 - $130,000 Annually

Wage depends on knowledge, skills and ability to perform the responsibilities of the job.

WHY WORK FOR HOLT?

Monthly base salary plus commissions. Business expenses and company mileage plan included. Excellent company paid benefits including medical, dental, vision, life insurance, long-term disability, 401(k), profit sharing, nine paid holidays, paid vacation, and paid sick time. Career advancement opportunities and ongoing professional development.

Holt is an Equal Opportunity Employer M/F/V/DV. Holt provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status.

For more information about our California Employee Privacy Policy, please click on link below.

Privacy Policy

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Cat Rental Store